Support & licenses

Trouble activating, lost your key, or found a bug? Email us and include your order number if you have one.

Email: [email protected]

Lost keys can also be recovered on the Lost License page, and past orders live in My Account.

Orders & refunds

Questions about a purchase, an invoice, or a refund? Reply to your order confirmation email or write to the address on the left — it reaches the same inbox.

Press & partnerships

Reviewing DeepTask or interested in working with GenM Software? We’d love to hear from you at the same address.